The project: Web-based ticketing software.
The problem: Specific processes in computer support company that cannot be managed with the ready-made CRM solutions.
The solution: After a thorough business analysis of the company's workflow we developed a custom web-based process management solution.
The result: Functional ticketing system allowing the management and tracking of current tasks in the office with diverse reporting capabilities and various third party integrations such as Asterisk PBX and GPS.
Link: Restricted access